Delivery Information

Signature Spas NW thrive to ensure your new spa is delivered and installed with minimum disruption to your busy life. Please take time to read through this section before proceeding with an order so we can understand your needs and make sure you are fully prepared for delivery and installation.

Before Delivery Preparations:

Location - Your new spa will need to be positioned on a level firm surface with access to all sides of the spa. The warranty we include will be invalid if there is any damage to the spa due to incorrect installation.

Access - All pathways & obstructions will need to be cleared before the spa is delivered. Please bare in mind of measurements needed to wheel the tub to your desired area such as corners it may need to turn and widths of pathways. Once you have placed your order we will contact you for pictures of the access areas so we can work out the best approach to delivering your tub.

Electrics - Before a spa is installed, a suitable electrical supply must be installed. This needs to be done by a qualified electrician only. We have a fully qualified contractor on standby who will be able to assist with the electrics at an additional cost. Please contact us to enquire.

Delivery Cost & Information:

If you are located within a 100 mile radius of our warehouse (PR4) - delivery & positioning is FREE.

If you are located further than a 100 mile radius delivery & positioning is charged at £2 per mile. Please contact us if unsure and we shall discuss the options with you.

Positioning includes - Manoeuvring and lowering your spa into its desired position, removal of all packaging and assembly of any accessories such as cover lift, steps, cover, etc.

Enhanced Delivery Option:

This option includes - delivery & positioning, connecting the spa to an existing electrical supply (see electrics above), fill up and commission the spa which includes adding the chemicals and giving a brief explanation of how to do so. We will also give a demonstration of how to use your new spa so you feel confident from here on out. The additional cost for the service will be £200.00 - once your order is place a member of our team will contact you to discuss your options.


If you plan on ordering a swimming spa you must take into account that a crane will be needed to lift and position into the desired area due to the size and weight of the spa. In rare circumstances you may need a crane to position your hot tub if the access isn't available for our team to wheel the tub in. Please take this into consideration. We have a crane contractor who is on standby and is able to provide that service when needed at an additional cost. Please contact us as soon as possible if this is required.